1. Information We Collect

We collect and process the following types of personal information:

• Personal Identification Information: Full name, email address, phone number, company name, job title, etc.
• Transactional Information: Booking details, payment information, and service preferences.
• Technical Information: IP addresses, browser type, device information, and access times via cookies and tracking technologies.

2. How We Use Your Information

Your personal information is used for various purposes, including but not limited to:

• Providing Services: Processing bookings, delivering services, and offering customer support.
• Communications: Sending confirmations, updates, or marketing information relevant to your interests.
• Improving Our Platform: Enhancing user experience by analyzing your behavior and preferences.
• Legal Obligations: Ensuring compliance with applicable laws and regulations.

3. How We Share Your Information

We do not sell your personal information to third parties. However, we may share your information in the following circumstances:

• Service Providers: We work with trusted third-party providers who assist us in delivering services, such as hotels, local vendors, and payment processors.
• Legal Compliance: Your information may be disclosed if required by law, governmental request, or legal process.
• Business Transfers: If Venus is involved in a merger, acquisition, or sale of assets, your information may be part of the transferred assets.

4. Data Security

We implement industry-standard security measures to safeguard your personal information from unauthorized access, disclosure, or loss. Our security protocols include:

• Data encryption
• Secure server hosting
• Access control measures

While we strive to protect your information, no method of transmission over the internet is 100% secure. We encourage you to take precautions to protect your own data.

5. Your Rights

You have the right to access, correct, or delete your personal information. These rights include:

• Access: You can request a copy of the personal data we hold about you.
• Rectification: If your data is inaccurate or incomplete, you can request corrections.
• Erasure: In certain circumstances, you can request the deletion of your data.
• Restriction: You can limit the ways in which we use your data.

To exercise any of these rights, please contact us at support@venusb2b.com.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our platform. These technologies help us personalize content, understand user behavior, and provide targeted advertising. You can control the use of cookies through your browser settings, but disabling cookies may affect the functionality of our website.

7. International Data Transfers

As a global company, your personal data may be transferred to and processed in countries other than your own. We take appropriate safeguards to ensure that your data is handled securely, and in compliance with applicable privacy laws, no matter where it is processed.

8. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the "Effective Date" updated accordingly. We encourage you to review this policy periodically for any changes. Continued use of our services after changes means you agree to the revised Privacy Policy.

9. Contact Us

If you have any questions or concerns about this Privacy Policy or your personal data, please contact us at:

• Email: support@venusb2b.com
• Phone: +90 123 456 7890
• Address: Head Office, Istanbul, Turkey